Hotel Chatbots: Everything You Need to Know
Hotel Chatbots: Create Great Customer Experiences There are two main types of chatbots – rule-based chatbots and AI-based chatbots – that work in entirely different ways. Collect and access users’ feedback to evaluate the performance of the chatbot and individual human agents. To aid businesses in evaluating bot investments, we’ve developed the Chatbot ROI Calculator. … Leer más
